Privacy Policy

Our Commitment to Your Privacy

ok333 is Bangladesh's trusted online casino and sports betting platform, serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We take the privacy of our players with the utmost seriousness. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices available to you as a registered player or visitor of ok333.

By accessing or using the ok333 platform — whether for cricket betting, live casino games, slots, or any other service — you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. This policy applies to all users of the ok333 website and mobile experience.

1. Information We Collect

ok333 collects information that is necessary to provide you with a secure, personalised, and fully functional gaming and betting experience. We collect information in two primary ways: information you provide directly, and information collected automatically when you use our platform.

Information You Provide Directly

When you register an account, make a deposit, place a bet, or contact our support team, you may provide us with the following:

• Full name, date of birth, and residential address
• Email address and mobile phone number
• Payment account details such as your bKash, Nagad, or Rocket mobile banking number
• Identity verification documents (National ID, passport, or other government-issued ID) required for account verification

Information Collected Automatically

When you visit or interact with the ok333 platform, we automatically collect certain technical and behavioural data, including:

• IP address, browser type, and operating system
• Device identifiers and mobile network information
• Pages visited, session duration, game history, and betting activity on the ok333 platform

2. How We Use Your Information

The information ok333 collects is used exclusively to operate, improve, and personalise your experience on the platform. Specifically, we use your data to:

• Create and manage your ok333 player account and verify your identity as required
• Process deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment channels
• Provide access to cricket betting, BPL and IPL markets, live casino tables, slots, and all other ok333 games and services
• Send service notifications, transaction confirmations, and promotional communications (you may opt out of marketing messages at any time)
• Detect and prevent fraudulent activity, money laundering, underage gambling, and security breaches
• Comply with applicable legal and regulatory obligations and respond to lawful requests from authorities

3. Sharing of Your Information

ok333 does not sell, rent, or trade your personal information to third parties for commercial or marketing purposes. There are, however, limited circumstances in which your data may be shared:

Trusted Service Providers

We work with carefully selected third-party technology and payment service providers — including payment processors handling bKash and Nagad transactions, fraud detection services, and platform analytics tools — who assist us in operating ok333. These providers are bound by strict confidentiality obligations and are permitted to use your data only for the specific services they provide to ok333.

Legal and Regulatory Obligations

ok333 may disclose your personal information where required to do so by law, regulation, or a lawful order from a competent government authority. In such cases, we will disclose only the minimum amount of information necessary to comply with the specific legal requirement.

Business Transfers

In the event of a merger, acquisition, or sale of ok333 or a portion of its assets, your personal data may be transferred to the successor entity. In such cases, we will notify affected users and ensure that your information continues to be protected under equivalent privacy standards.

4. Payment Data & Security

All financial transactions on ok333 — including deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, as well as withdrawals — are processed through encrypted, secure payment channels. ok333 does not store full payment card numbers or complete mobile banking credentials on its servers. Payment data shared during a transaction is handled by our authorised payment processing partners under strict security protocols.

Our platform employs SSL (Secure Socket Layer) encryption across all data entry and transmission points. We conduct regular internal security reviews to identify and address potential vulnerabilities, and our systems are monitored around the clock to ensure your account and financial data remain protected at all times.

5. Cookies & Tracking Technologies

ok333 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how players interact with our platform. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies We Use

• Essential cookies — required for core site functionality such as maintaining your logged-in session and processing transactions
• Performance and analytics cookies — used to understand how players navigate ok333, which games are most popular, and where technical issues arise
• Preference cookies — used to remember language preferences, display settings, and other customisation choices you make on the platform

You can control and manage cookies through your web browser settings. Disabling essential cookies may affect the functionality of certain features on ok333. Disabling non-essential cookies will not limit your ability to use the platform.

6. Data Retention

ok333 retains your personal information for as long as your account remains active and for a reasonable period thereafter, or for as long as is necessary to fulfil the purposes for which it was collected — including meeting any legal, accounting, or reporting obligations. Account records and transaction histories may be retained for a minimum period to comply with applicable financial regulations.

When your personal data is no longer required, ok333 will securely delete or anonymise it. You may request the deletion of your account and associated personal data by contacting our support team, subject to any applicable legal retention requirements that prevent immediate deletion.

7. Your Rights Over Your Personal Data

As a player registered with ok333, you have certain rights with respect to the personal data we hold about you. You may exercise these rights at any time by contacting our support team:

• Right of access — request a copy of the personal information ok333 holds about you
• Right of rectification — request correction of any inaccurate or incomplete personal data
• Right of erasure — request deletion of your personal data where it is no longer necessary for the purposes it was collected
• Right to restrict processing — request that we limit how we use your personal data in certain circumstances
• Right to withdraw consent — withdraw your consent to marketing communications at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact our team at [email protected]. We will respond to your request within a reasonable timeframe. Some requests may require identity verification before we can process them.

8. Children's Privacy

ok333 is strictly an adult platform for players aged 21 and above. We do not knowingly collect, use, or retain personal information from any individual under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately suspend that account, delete the associated data, and cancel any pending transactions. If you believe a minor has accessed ok333, please notify us immediately at [email protected].

9. Changes to This Privacy Policy

ok333 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification. Your continued use of ok333 following any such changes constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how ok333 is protecting your information. The most current version of this policy will always be available at ok333.games/privacy-policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how ok333 handles your personal data, our dedicated privacy and support team is available to assist you. We are committed to resolving any privacy-related concerns promptly and transparently.

You can reach the ok333 privacy and support team by email at [email protected]. Our support team is available 24/7 to assist players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.